Making Organizational Learning Fun!
A dashboard designed to manage training and resources, focusing on engaging, playful learning while providing real-time insights for team leads and managers.
Client
Internal UST
Domain
IT
Role
Concept Design & Elaboration
Timeline
2 weeks
Problem Statement
Managing training and resources often feels monotonous and disconnected, resulting in low engagement among employees and inefficiencies for team leads and managers. Traditional learning platforms fail to deliver an engaging, playful experience, making it challenging to sustain learner motivation and participation. There was a need for a dashboard that not only fosters engaging learning experiences but also equips managers with actionable, real-time insights to drive team performance and growth.
Outcome
The solution delivered a dynamic dashboard that transformed training and resource management into an engaging and interactive experience. By incorporating playful, gamified elements, the platform boosted employee motivation and participation.
For team leads and managers, real-time insights were integrated to provide a clear view of training progress, resource utilization, and performance metrics. This empowered them to make data-driven decisions, identify skill gaps, and optimize training strategies. The result was a cohesive platform that balanced employee engagement with managerial efficiency, driving both individual and organizational growth.
Challenges
Balancing Engagement with Productivity
Creating a gamified, playful learning experience while ensuring that it remains focused on the core objective of skill development posed a challenge in maintaining both engagement and productivity.
Designing for Diverse User Needs
Addressing the varying needs of employees, team leads, and managers required a flexible interface that could cater to both individual learning preferences and managerial oversight, without overwhelming either group.
Integrating Real-Time Data and Insights
Incorporating real-time performance tracking and analytics into the dashboard while ensuring the data was easily digestible and actionable for managers, without cluttering the user experience, presented a significant design hurdle.
Approach
We adopted a single design sprint-based model to quickly iterate and deliver effective results. This focused approach allowed us to gather insights, prototype, and test rapidly within a limited timeframe, ensuring we could make informed design decisions without prolonged delays. The sprint began with intensive stakeholder interviews and user research to clearly define the problem and scope. We then moved swiftly into ideation and wireframing, followed by the creation of an interactive prototype for real-time user testing. Through this accelerated process, we were able to gather immediate feedback, refine the design iteratively, and deliver a functional, user-centered dashboard in a short time frame, enabling fast decision-making and alignment with both user and business needs.
Impact
By adopting a sprint-based approach, we were able to deliver a user-centered dashboard in a short timeframe, driving immediate improvements in engagement and usability. The gamified learning experience enhanced employee motivation, while real-time insights empowered team leads and managers to track performance and optimize training efforts efficiently. This accelerated process not only met user needs but also aligned closely with business objectives, fostering a more productive and motivated workforce.
Learnings
Speed and Focus Yield Quick Results
Adopting a design sprint approach allowed us to focus intensely on core objectives, quickly identifying critical features and testing them with users to refine the design efficiently.
User-Centered Design Drives Engagement
By prioritizing user needs and incorporating gamified, interactive elements, we were able to create an engaging learning experience that kept employees motivated and actively involved in their development.
Quick Peer-to-Peer Testing Provides Valuable Insights
Conducting guerrilla testing with local users enabled us to gather real-world feedback quickly. This low-cost, high-impact method provided immediate insights, helping us make design adjustments and validate assumptions in real-time.